Establishment of Local Communication Center

The Council of Ministers establishes a Local Communication Center under the Ministry of Local Government to centralize municipal service coordination, complaint management, and citizen engagement. The Center will collect data on municipal services, manage inquiries and complaints, and facilitate the transfer of competencies to municipal authorities. It will be headquartered in Tripoli with authority to establish branches.

This decision signals Libya's ongoing administrative decentralization and digitization of municipal services. Foreign companies in public service delivery, government technology solutions, CRM platforms, and municipal infrastructure may find procurement opportunities as the Center operationalizes. However, the Center's actual implementation timeline and budget allocation remain unclear, and Libya's fragmented governance structure means effectiveness will vary significantly by municipality. Companies should monitor whether branches are established and which municipalities gain functional service delivery capacity.